1. I have a problem with merchandise, who do I contact?

Email: support@steveandmaggie.com

Hours: Monday through Sunday, 9 am to 5 pm EST

We typically respond to emails within 1 – 2 business days of receipt.

2. If ordering an international order is there importation tax?

As we ship to over 50 countries, we, unfortunately, cannot know which countries do and do not have importation tax. Please check your country's policies and taxes before placing your order.

3. I am concerned about submitting my credit card information online. Is it safe to place an order on your site?

Yes, perfectly safe. All credit card information is handled with the same 256-bit encryption and physical security that banks use.

4. What types of payments do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Diners Club, and Discover).

5. When will I be charged for my order?

You will be charged for your order at the time that you place it, including for any items which are out of stock at the time of purchase.

6. Will I get confirmation of my order?

An order confirmation email is sent to you when you place your order. If you have not received it within a few hours of placing your order please contact us to let us know. Another email will be sent when your order has shipped to notify you with tracking information.